Carlos Roberto Silva

August 2007 –   Present    Cricket    Communications   Provo,      UT

Retail Sales Manager

·         Responsible for reporting sales activities in the Provo Corporate Store about the store and representative performance.

·          Designing effective Business plans to improve Sales and customer services for this store.

·         Analyses and interprets both quantitative and qualitative data about the representative’s performance in sales  and Store’s improvements.

·         Prepares spreadsheets and written reports to present data in clear, concise summaries to the District Manager and Direct Sales Regional Manager.

·         Maintaining professional relations with clients and customers and improve the sales performance for the Provo Corporate Store.

August 2006 – August 2007    Salt Lake City School District SLC, UT

·         Responsible for The Schools (Horizonte Training Center and Bonneville Elementary) discipline management.

·          Providing support to teachers in curriculum and meaningful learning strategies that could benefit the classes they teach.

·         Providing support to the Principal in terms of management, advisement in meeting, school supervision, participation in meeting when the principal could not be present.

·         Prepares spreadsheets and written reports to present data in clear, concise summaries about the school performance, test scores and student’s learning progress and analysis of Especial Education.

·         Help and support for especial education teams in the schools assigned by the district Horizonte High School Training Center and Bonneville Elementary.

January 2007 – August 2007    Market Star Corporation   Ogden, UT

Business Intelligence Analyst ( Part Time)

·         Responsible for performing production reporting activities including meeting with customers, and Account executives to develop reporting benchmarks.

·          Designing effective call reports to provide meaningful market information on client sales team.

·         Analyses and interprets both quantitative and qualitative data.

·         Prepares spreadsheets and written reports to present data in clear, concise summaries.

·         Maintaining professional relations with clients and customers and meets scheduled deadlines.

·         Assisting area personnel and keeping management of data flow through multiple databases and how this information relates and interacts.

·         An Excel Power user. Expert in Pivot tables, Key Functions and Formulas, Excel data manipulation, charting, and formatting.

August 2006 – January 2007 S. & M.  Institute   Salt Lake City, UT

Financial Consultant  ( Part Time)

·         Offering Financial Support and advice to consumers were either missing critical information the consumer truly needed, or in some cases, were misleading their customers.

·         Combined with a well thought out business model and launched the Smith and Merritt Institute.

·         Helping millions of people to become financially independent and truly free of debt.

                                 June 2001 – August 2006 Granite School District Salt Lake City, UT

·         Teaching Mathematics and PE and Business at the Secondary level.

·         Developing curriculum for PE and Mathematics, Support, creation and help of After School Programs.

·         Teaching Kickboxing and Self Defense for unsuccessful students to encourage them to succeed with discipline and determination.

April 2000 – May 2001 –   LDS Church    ICS      Salt Lake City, UT

·         Coordinating solutions for Hardware Problems in Computers Systems in South America. Network support for South America.

·          Supporting for Latin America Projects, Communications and Office Management. Position.

·         Reporting of all activities in Latin America Information systems projects.

·         Consult and collaborate with the Church IS community in the global design, development and deployment of Church Information systems.

August 1999 – April 2000   Brigham Young University     Provo, UT

·         Teaching Portuguese as second language for groups of 8-12 students to conversational level of proficiency in Portuguese Language and interpersonal communication skills.

November 1996 – August 1999 Metalurgica Steel    Joao Pessoa, PB

·         Sales Manager, Team Leader for Sales and Business director and responsible for training for the company sales workforce.

·         Financial management, planning and forecasting; business operations, human resources and other administrative responsibilities.

·         Working effectively negotiating contracts and collaborating with internal and external partners in production and professional activities including sponsors, government officials and distribution centers.

·         Awareness of current industry directions and ability to comfortably engage strategic discussions and make decisions related to developments in Sales and Business Administration.

·         Responsible for the department budgeting and finance spenditures.

June 1986 – November 1996 Bristol Myers Squibb    Sao Paulo, SP

·         Financial management, planning and forecasting; business operations, human resources and other administrative responsibilities.

·         Ability to comfortably engage strategic discussions and make decisions related to developments in Sales and Business Administration.

·         Working close with the board of directors and big corporations to get large contracts and good business for this corporation.

·         Responsible for the Sales Training department.

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